Refund Policy

At Global Immersive Virtual Education Solutions, we are committed to providing high-quality educational resources for O Level (GCSE/IGCSE) and A Level students worldwide. This Refund Policy outlines the terms under which refunds may be issued for our services.

1. Eligibility for Refunds

  • Refund Period: Refunds are available for 40 days from the date of purchase. After 40 days, payments are non-refundable.
  • Non-Refundable Circumstances: Refunds will not be issued if:
    • The 40-day refund period has expired.
    • The user has accessed or downloaded a substantial portion of the course materials.
    • The account has been suspended or terminated due to a violation of our Terms and Conditions.
    • The purchase was made under promotional discounts, special offers, or bundled packages (these are strictly non-refundable).

2. Refund Conditions

Refunds will only be considered for users who:

  • Have not accessed a significant portion of the course materials.
  • Have adhered to all Terms and Conditions without any disciplinary actions taken against their account.

3. Requesting a Refund

To request a refund, please contact us at givesonlineacademy@gmail.com with your order details. Include:

  • Full name
  • Email address used for registration
  • Order date and payment receipt

We aim to process all refund requests within 5–7 business days.

4. Processing of Refunds

Refunds will be processed using the original payment method. Depending on your payment provider, funds may take an additional 3–10 business days to reflect in your account.

5. Changes to Refund Policy

Global Immersive Virtual Education Solutions reserves the right to amend this Refund Policy at any time. Significant changes will be posted on this page, and users are encouraged to review this policy periodically.

Contact Us

For any questions or clarifications regarding this Refund Policy, please reach out to us at:

Email: givesonlineacademy@gmail.com